Service terms

Your workspace and calling approval

Google sign-in creates or opens your workspace. Registration does not charge you, approve calling or allocate a number. Calling requires an active team, a separately approved US business number and an enabled calling account. Keep account access secure and use only numbers assigned to you.

What the service supports

KVWang supports manual calls to eligible ordinary US customer numbers for existing customer follow-up or a requested callback. You must have permission to make the call and follow the rules that apply to your business and the recipient. Do not use the service for scams, impersonation, unwanted automated calls or abusive calling.

Emergency, toll-free, premium and unsupported destinations are unavailable. SMS, mobile data, eSIM service, call recording and transcription are not included. The public demonstration is a simulation and places no calls.

Workspace subscription

The initial one-seat workspace costs $15 USD per month and renews monthly until cancelled. It includes customer records, follow-up notes, call history and one ordinary US business number after approval and assignment. The $15 monthly plan includes 200 billed minutes to approved ordinary US numbers, one assigned business number and the calling workspace. Minutes reset each paid billing period and do not roll over. Extra usage uses prepaid calling credit at $0.02 per billed minute, rounded up per answered call. Subscribe after calling approval and number assignment; no initial top-up is needed to use included minutes. Complete calling approval and number setup before purchasing; payment alone does not assign a number.

You can manage payment details and cancel renewal from Plan & balance. Cancellation takes effect at the end of the paid period; it does not automatically refund a period already in use. An unpaid or disputed subscription can suspend paid calling.

Prepaid calling credit and call charges

Your verified subscription includes 200 US billed minutes each paid period. Buy $10, $25 or $50 USD of optional extra credit only when you need more. Recharges are separate one-time purchases, with no automatic top-up. Credit is for KVWang calling usage and cannot be transferred between accounts.

After included minutes are used, additional eligible ordinary US calls cost $0.02 per billed minute, rounded up to whole minutes after answer. An answered 41-second call consumes one included minute, or $0.02 of extra credit after the allowance is used. Unanswered calls have no customer calling charge. Review the current destination quote, maximum call time and held amount before dialing; high-cost or unsupported routes are blocked.

Funds may be reserved before a call. We reconcile the carrier record before recording the final charge and releasing unused reserved funds. A pending call charge is not a final bill. The workspace shows subscription payments, recharges and call charges separately.

The amount you pay

Prices and purchases are in USD. For the initial offer, Checkout charges the displayed total without a separately calculated tax amount. Tapilot LLC remains responsible for reviewing and handling applicable taxes and fees; this pricing policy is not a statement that purchases are tax-exempt. We do not add a later charge to an already completed purchase for this review.

Only a verified successful payment activates the subscription or adds calling credit. A redirect back to the website is not proof of payment. Test payments do not fund real calls. Future price changes will be disclosed before a new purchase or renewal.

Free invitation calls

Where your workspace explicitly offers free invitation calls, the limits shown in that workspace apply and no subscription is required for those free calls. The invitation terms cover that mode. A free-call entitlement does not create paid calling credit.

Number activation and your billing period

Number setup normally completes before a workspace can subscribe. Payment alone does not assign a number or enable calling. The following applies only when your workspace explicitly shows a post-payment number activation record; it does not make that flow generally available.

The activation record shows when payment was verified, the support review deadline, number delivery and the original paid billing period. The review deadline is a support checkpoint, not a guaranteed activation time. If it passes without delivery, request activation help or review the unactivated-plan cancellation and refund options. Do not subscribe or pay again to retry activation.

The subscription period follows the original successful subscription payment shown in Plan & balance. Activation delays do not automatically pause or reset billing, extend included-minute expiry or create a second allowance. A replacement number needs your agreement to the exact number and keeps the original payment and billing period. Any correction requires a separately verified support resolution.

Refunds, billing questions and privacy

See our cancellation and refund policy for first-payment refunds, duplicate payments and unused calling credit. Mandatory rights that apply to your purchase are not limited by these policies.

The privacy notice and workspace privacy notice explain account, customer, call and payment records. Send billing questions or requests to support@tapilot.dev from your account email, with the order or call reference. Never send full card details.

Included minutes and purchased credit

Included minutes are a service allowance for the current paid billing period, not cash. They cannot be transferred or redeemed for a per-minute refund. They reset each paid billing period and do not roll over. Separately purchased credit does not reset with included minutes. Cancellation, refunds and disputes remain subject to the refund policy.